Vortex Yoga – Privacy Policy

Effective date: 01/12/2025

Data controller: Vortex Yoga

Registered location: Chalfont St. Giles, Buckinghamshire, UK

1. Introduction

Vortex Yoga ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and share personal information about you when you interact with us — for example when you book classes, purchase passes or memberships, sign up for newsletters, or attend workshops and events.

2. Personal data we collect

• Identity data: name, title.

• Contact data: email address, telephone number, postal address.

• Booking & transaction data: class bookings, attendance records, purchase history, payment transaction references.

• Health & sensitive data: medical information provided for safe participation.

• Marketing data: subscription preferences, communication consents.

• Technical data: IP address, browser information, and analytics data.

3. How we collect your information

• Directly from you (bookings, forms, contact).

• Automatically when you use our website (cookies, analytics).

• From third parties (payment processors, marketing tools).

4. Lawful bases for processing

• Contractual necessity – to provide booked classes and memberships.

• Legitimate interests – to manage our business and communicate updates.

• Consent – for marketing communications.

• Legal obligation – for tax or accounting compliance.

• Vital interests/health – for safety purposes with your explicit consent.

5. How we use your personal data

• Manage bookings, memberships, and events.

• Process secure payments.

• Send service updates and marketing (if consented).

• Ensure class safety using relevant health information.

• Improve our services via analytics.

6. Third-party services & sharing

• Wix – site hosting and booking system.

• Stripe or PayPal – payment processing.

• Mailchimp – marketing communications (if used).

• Google Analytics – website performance.

• Professional advisors – for accounting or legal compliance.

7. Cookies & tracking

• Used to enable site functionality, remember sessions, and analyse performance.

• You can adjust cookie preferences via your browser or our site settings.

8. Data retention

• Booking and transaction data retained for legal requirements (typically 6 years).

• Marketing consent data retained until withdrawn.

• Health data retained only as long as necessary for safety and compliance.

9. Your rights

• Access, correct, erase, restrict or object to processing.

• Withdraw consent at any time.

• Contact Emma@vortexyoga.co.uk to exercise these rights.

10. Security

• We use industry-standard protections via Wix and secure payment processors.

• However, no online system is 100% secure; contact us with any concerns.

11. International transfers

• If data is processed outside the UK, appropriate safeguards will be applied.

12. Children

• Services not directed to children under 16 without guardian consent.

13. Changes to this policy

• Updates will be posted on our website with a revised effective date.

14. Complaints

• Contact Emma@vortexyoga.co.uk for any privacy concerns.

• You can also contact the UK Information Commissioner’s Office (ICO).

15. Contact

• Emma – Emma@vortexyoga.co.uk

• Vortex Yoga, Chalfont St. Giles, Buckinghamshire, UK

• Last updated: 01/12/2025